Reduce costs and Increase SLA with CSP services from House of Clouds
Microsoft’s Cloud Solution Provider (CSP) software is a modern way to consume Microsoft licenses in both M365 and Azure.
What is Microsoft CSP?
Microsoft CSP is a program created for Microsoft partners who want to be able to offer Microsoft’s cloud services to their customers.
One of the great advantages of Microsoft’s CSP is that partners can build their own offerings by combining cloud services from Microsoft together with other services and applications. The offer is then invoiced from the partner instead of Microsoft.
The strength of CSP is that all partners can build their own offers, but it also makes it difficult to compare different offers with each other. This applies not least to the support that in the CSP program has been moved to the partner and for many customers one of the most important components in the delivery.
We at House of Clouds like transparency and have therefore developed a support plan that is both clear and competent at the same time as it is included at no cost to customers with a little more consumption. The support can also be purchased as an option for those customers who have a little less consumption but who want the security of the large company.
As a CSP customer at House of Clouds, you always get
- Competitive pricing
- Work with a Microsoft Gold Partner
- Help & support during migration and changes
- Professional support and the possibility to upgrade according to your needs
Clear and comprehensive SLA levels
Customers who need the support of our expert team when things aren’t working
or included from 150.000 kr/month
- 24 x 7 x 365 Call Centre
- Issue escalation to Microsoft
- License and Subscription advice and guidance
- Track and log calls via phone or online portal
- Industry Leading Service Level Agreement (SLA)
Customers who want advice and guidance when setting up Azure services
or included from 250.000 kr/month
- Includes all Silver services
- Severity 1 problem owner to ensure rapid resolution
- Design Validation Service
- Project Planning Guidance and Support
- Go Live Day Enhanced Support
- Lessons Learned Report from Go Live
Customers looking to make the most out of Azure through proactive support
Call us for pricing
+46 (0) 8 669 65 95
- Includes all Silver and Gold services
- Customer Success Manager
- First Release on new Microsoft information
- Service and Solution analysis
- GAP analysis
- Call analysis to identify trends
Support delivered to the IT department*
*) Azure CSP Support can only be purchased as a part of Azure consumption. Prices are excluding VAT and per month.
Do you want to know more about our CSP approach? Expose your existing supplier to competition or just know more about what we can do for your company, contact us here!